/* A19 – kundeservicesider (retur.html, reklamation.html): layout med sidemenu, trin, tabeller,
   spørgsmål og svar, returflow, fortrydelse og reklamation. Formularfelter ligger i forms.css. */

.crumbs{font-size:.9rem;padding-block:18px 6px}
.crumbs ol{list-style:none;margin:0;padding:0;display:flex;flex-wrap:wrap;gap:4px 8px;align-items:center}
.crumbs li{display:flex;gap:8px;align-items:center;color:var(--muted)}
.crumbs li+li::before{content:"›"}
.crumbs a{color:var(--ink);text-underline-offset:3px}

.help{display:grid;grid-template-columns:250px minmax(0,1fr);gap:44px;align-items:start;padding-block:10px 72px}
.help>*{min-width:0}
.side{position:sticky;top:150px;display:grid;gap:16px;order:-1}
.side h2{font-family:var(--font-body);font-weight:700;font-size:.95rem;color:var(--muted);margin-bottom:6px}
.side ul{list-style:none;margin:0;padding:0;display:grid;gap:2px}
.side ul a{display:flex;align-items:center;min-height:44px;padding:0 12px;border-radius:8px;color:var(--ink);text-decoration:none;border-left:3px solid transparent}
.side ul a:hover{background:var(--tint)}
.side ul a[aria-current]{background:var(--tint);border-left-color:var(--forest);font-weight:600}
:root[data-theme="dark"] .side ul a[aria-current]{border-left-color:var(--sun)}
@media (prefers-color-scheme: dark){:root:not([data-theme="light"]) .side ul a[aria-current]{border-left-color:var(--sun)}}
.mini-contact{background:var(--tint-2);border-radius:var(--radius);padding:16px;font-size:.92rem;display:grid;gap:4px}
.mini-contact b{font-size:1.05rem}
.mini-contact a{color:var(--ink)}
.status{display:inline-flex;gap:6px;align-items:center;font-size:.85rem;font-weight:600}
.status i{width:9px;height:9px;border-radius:50%;background:var(--star)}
.status.closed i{background:var(--muted)}

.page-h{display:grid;gap:10px;margin-bottom:26px}
.page-h h1{font-size:clamp(2.1rem,1.6rem + 2vw,3.2rem)}
.page-h p{margin:0;color:var(--muted);max-width:62ch;font-size:1.05rem}
.blk{margin-bottom:36px;position:relative;scroll-margin-top:150px}
.blk>h2{font-size:1.6rem;margin-bottom:12px}
.blk>p{max-width:68ch;margin:0 0 10px}
.cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}
.cards.two{grid-template-columns:repeat(2,minmax(0,1fr))}
.hcard{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:20px;display:grid;gap:6px;align-content:start}
.hcard svg.ic{width:28px;height:28px;color:var(--forest)}
:root[data-theme="dark"] .hcard svg.ic{color:var(--sun)}
@media (prefers-color-scheme: dark){:root:not([data-theme="light"]) .hcard svg.ic{color:var(--sun)}}
.hcard h2,.hcard h3{font-family:var(--font-body);font-weight:700;font-size:1.08rem}
.hcard p{margin:0;color:var(--muted);font-size:.95rem}
.steps-list{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;counter-reset:s}
.steps-list li{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:18px;counter-increment:s;display:grid;gap:6px;align-content:start}
.steps-list li::before{content:counter(s);width:30px;height:30px;border-radius:50%;background:var(--forest);color:var(--on-forest);display:grid;place-items:center;font-weight:700;font-size:.9rem}
.steps-list b{font-size:1rem}
.steps-list span{color:var(--muted);font-size:.92rem}
.tbl{overflow-x:auto}
.tbl table{border-collapse:collapse;width:100%;min-width:520px;font-size:.95rem}
.tbl th,.tbl td{text-align:left;padding:11px 12px;border-bottom:1px solid var(--line);vertical-align:top}
.tbl th{color:var(--muted);font-weight:600}
.tbl td.num{font-variant-numeric:tabular-nums;white-space:nowrap}
.hint{background:var(--tint);border-radius:12px;padding:12px 14px;font-size:.92rem;margin:0}
.hint:empty{display:none}

/* Panel med formularen (find ordre, vælg varer, kvittering) */
.panel{background:var(--surface);border:2px solid var(--forest);border-radius:var(--radius);padding:22px;display:grid;gap:14px;max-width:720px}
:root[data-theme="dark"] .panel{border-color:var(--sun)}
@media (prefers-color-scheme: dark){:root:not([data-theme="light"]) .panel{border-color:var(--sun)}}
.panel h2{font-size:1.5rem}
.panel>p{margin:0;color:var(--muted)}
.panel form{display:grid;gap:14px}
.panel .ok-box{margin:0}
.panel .ok-box p{margin:0}
.panel .order-line{margin:0;font-size:.95rem}
.panel .order-line a{margin-left:6px}
.panel:focus,.ok-box:focus{outline:none}
.panel-err{margin:0;padding:12px 14px;border-radius:12px;background:#fde8e6;color:#7a1610;font-size:.95rem}
:root[data-theme="dark"] .panel-err{background:#3a1714;color:#ffd0c9}
@media (prefers-color-scheme: dark){:root:not([data-theme="light"]) .panel-err{background:#3a1714;color:#ffd0c9}}

/* Varer, der kan vælges */
.chk-list{display:grid;gap:8px}
.chk{display:flex;gap:12px;align-items:flex-start;padding:12px;border:2px solid var(--line);border-radius:12px;cursor:pointer}
.chk input[type=checkbox]{width:22px;height:22px;accent-color:var(--forest);flex:none;margin-top:1px}
.chk:has(input:checked){border-color:var(--forest)}
.chk .th{width:52px;height:52px;border-radius:8px;flex:none;overflow:hidden;background:var(--tint)}
.chk .th img,.chk .th .ph{display:grid;width:100%;height:100%;object-fit:cover}
.chk .txt{flex:1;min-width:0}
.chk small{display:block;color:var(--muted)}
.chk.off{opacity:.6;cursor:default}
.chk .qty-pick{display:flex;gap:8px;align-items:center;margin-top:8px;font-size:.9rem}
.chk .qty-pick select{min-height:40px;border:2px solid var(--line);border-radius:8px;padding:0 8px;background:var(--bg);color:var(--ink);font:inherit}
.calc{display:grid;gap:4px;font-variant-numeric:tabular-nums}
.calc div{display:flex;justify-content:space-between;gap:12px}
.calc .grand{font-weight:700;border-top:1px solid var(--line);padding-top:6px;margin-top:2px}
.calc small{color:var(--muted)}

/* Fortrydelsesfunktionen */
.withdraw{background:var(--surface);border:2px solid var(--forest);border-radius:var(--radius);padding:22px;max-width:720px;display:grid;gap:12px}
:root[data-theme="dark"] .withdraw{border-color:var(--sun)}
@media (prefers-color-scheme: dark){:root:not([data-theme="light"]) .withdraw{border-color:var(--sun)}}
.withdraw h2,.withdraw h3{margin:0;font-family:var(--font-display);font-weight:400;font-size:1.5rem}
.withdraw>p{margin:0;color:var(--muted)}
.withdraw form{display:grid;gap:12px}

/* Reklamation: forhåndsvisning af billeder */
.preview{display:flex;gap:8px;flex-wrap:wrap}
.preview:empty{display:none}
.preview img{width:84px;height:84px;object-fit:cover;border-radius:8px;border:1px solid var(--line)}

/* Spørgsmål og svar */
.qa details{border-bottom:1px solid var(--line)}
.qa details:first-of-type{border-top:1px solid var(--line)}
.qa summary{list-style:none;display:flex;justify-content:space-between;align-items:center;gap:16px;min-height:58px;font-weight:600;cursor:pointer}
.qa summary::-webkit-details-marker{display:none}
.qa summary svg{width:20px;height:20px;flex:none;transition:transform .2s}
.qa details[open] summary svg{transform:rotate(180deg)}
.qa details p{margin:0 0 16px;max-width:66ch}
.legal-link{display:inline-flex;gap:8px;align-items:center;font-weight:600;text-underline-offset:3px;font-size:.95rem;margin-top:16px}
.legal-link svg{width:18px;height:18px}
@media (prefers-reduced-motion:reduce){.qa summary svg{transition:none}}

@media (max-width:980px){
  .help{grid-template-columns:minmax(0,1fr);gap:16px}
  .side{position:static;order:2}
  .steps-list{grid-template-columns:repeat(2,minmax(0,1fr))}
  .cards{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media (max-width:600px){
  .cards,.cards.two,.steps-list,.row2{grid-template-columns:minmax(0,1fr)}
  .panel,.withdraw{padding:18px}
}
.steps-list+.hint,.cards+.hint{margin-top:12px}
.tbl+p{margin-top:10px}
.mini-contact b a{text-decoration:none}
.mini-contact b a:hover{text-decoration:underline}

/* Kontakt og kort med links */
.hcard .big{font-size:1.15rem;font-weight:700;color:var(--ink);overflow-wrap:anywhere;text-decoration:none}
a.hcard.link{text-decoration:none;color:inherit}
a.hcard.link:hover{border-color:var(--forest)}
.hcard.narrow,.narrow{max-width:720px}
.plain-list{max-width:68ch;margin:0 0 10px;padding-left:20px;display:grid;gap:6px}

/* Ofte stillede spørgsmål: søgning og emner */
.search-faq{display:flex;gap:10px;align-items:center;background:var(--surface);border:2px solid var(--line);border-radius:999px;padding:4px 6px 4px 18px;max-width:640px}
/* Søgning og emner virker kun med JavaScript (klassen »js« sættes i header.php). */
html:not(.js) .search-faq,html:not(.js) .fchips{display:none}
.search-faq:focus-within{border-color:var(--forest)}
.search-faq input{flex:1;min-width:0;border:0;background:none;min-height:46px;font:inherit;font-size:1.02rem;outline:none;color:var(--ink)}
.search-faq svg{width:20px;height:20px;color:var(--muted);flex:none}
.fchips{display:flex;gap:8px;flex-wrap:wrap;margin:16px 0}
.fchips button{min-height:44px;padding:0 16px;border-radius:999px;border:1px solid var(--line);background:var(--surface);color:var(--ink);cursor:pointer;font:inherit;font-weight:500}
.fchips button span{color:var(--muted);font-size:.85rem;margin-left:6px}
.fchips button[aria-pressed="true"]{background:var(--forest);border-color:var(--forest);color:var(--on-forest)}
.fchips button[aria-pressed="true"] span{color:var(--on-forest-muted)}
.fcount{color:var(--muted);margin:0 0 6px}
.fcount:empty{display:none}
.faq-group[hidden],.qa details[hidden]{display:none}
.faq-group h2{font-family:var(--font-body);font-weight:700;font-size:.95rem;color:var(--muted);margin:22px 0 4px}
.faq-group:first-child h2{margin-top:0}
.fnone{margin:12px 0 0}